Last Updated: August 15, 2025
ArticleWriter (“ArticleWriter,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit articlewriter.com (the “Website”), contact us, request a sample, place an order, submit information through one of our forms, or otherwise interact with us.
This Privacy Policy applies to information collected through the Website and in connection with our writing and related services.
1. Who We Are
ArticleWriter provides professional writing, research, editing, proofreading, and related content services.
For questions about this Privacy Policy or your personal information, you can contact us using the details provided at the end of this Policy.
2. Information We Collect
The information we collect depends on how you interact with us.
Information You Provide Directly
When you contact us, request a sample, place an order, or submit a form, we may collect information such as:
- your name;
- email address;
- phone number or other contact details, if provided;
- company or organization name;
- project or order information;
- subject matter, writing requirements, and instructions;
- messages and correspondence you send us;
- documents, briefs, reference material, attachments, links, or other files you provide;
- billing information and transaction details;
- feedback, revision requests, and other information relating to an order; and
- any other information you choose to provide.
If you express interest in joining an ArticleWriter initiative, collective, contributor program, or similar activity, we may also collect information relating to your professional background, writing experience, interests, portfolio, website, or other details you submit.
Project Materials
Clients may provide us with information required to complete an order, including unpublished content, business information, product information, research, internal documents, style guides, reference materials, or other project-specific information.
Some of these materials may contain personal information about the client or other individuals.
Please only provide personal or confidential information that is reasonably necessary for the project and that you are authorized to share with us.
Payment and Transaction Information
If you purchase Services, we may maintain information relating to the transaction, such as:
- the amount paid;
- currency;
- invoice information;
- payment status;
- transaction or payment reference; and
- relevant billing details.
Where payments are processed by a third-party payment provider, the provider may collect payment-card, bank-account, or other financial details directly. In those circumstances, ArticleWriter may not receive or store complete payment credentials.
Information Collected Automatically
When you access the Website, certain technical information may be collected automatically by our hosting infrastructure, security systems, cookies, or similar technologies.
This may include:
- IP address;
- browser type;
- device type;
- operating system;
- pages visited;
- date and time of access;
- referring website;
- approximate location derived from an IP address;
- error and diagnostic information; and
- server and security logs.
We may use this information to operate, maintain, secure, and understand the use of the Website.
3. How We Use Your Information
We may use personal information to:
- respond to inquiries and messages;
- assess proposed writing projects;
- prepare quotations and communicate pricing;
- process and fulfil orders;
- assign work to appropriate writers or editors;
- research, write, edit, review, and deliver content;
- provide custom samples;
- process revisions and client feedback;
- communicate about ongoing and completed projects;
- process payments and maintain transaction records;
- provide customer support;
- manage relationships with clients;
- administer applications or expressions of interest from writers or contributors;
- operate and improve the Website;
- monitor Website performance and security;
- detect spam, abuse, fraud, or security threats;
- maintain internal business and accounting records;
- establish, exercise, or defend legal claims;
- comply with legal and regulatory requirements; and
- send communications you have requested or otherwise permitted us to send.
We will not use personal information for purposes that are materially incompatible with those described above unless permitted by applicable law or we obtain any required consent.
4. Legal Bases for Processing
Where applicable data-protection law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:
Performance of a contract: when processing is necessary to provide Services you have ordered or to take steps at your request before entering into an agreement.
Legitimate interests: when reasonably necessary to operate our business, respond to inquiries, improve our Services, secure the Website, maintain records, and communicate with clients, provided those interests are not overridden by applicable privacy rights.
Consent: where you have given us permission to process information for a particular purpose.
Legal obligations: where processing is necessary for us to comply with applicable law, taxation, accounting, regulatory, or other legal requirements.
The legal basis applicable to particular information may vary depending on your jurisdiction and how you interact with us.
5. Client Briefs and Content Production
To provide our Services, information supplied as part of a project may be accessible to the writers, editors, project managers, contractors, or other personnel involved in that project.
We limit access to people who reasonably require the information to perform their role.
Because our team may work remotely and may use online project-management, communication, document, and collaboration tools, project information may also be processed through service providers that support those functions.
Clients should avoid including passwords, financial credentials, government identification numbers, health information, or other highly sensitive personal information in a brief unless it is genuinely required and appropriate arrangements have been made with us in advance.
6. AI and Client Content
ArticleWriter does not use generative AI text-generation tools to write client deliverables in accordance with our No AI Use Policy.
Where an AI-detection service is used at a client’s request or as part of our quality-control process, text submitted to that service may be processed by the third-party provider operating the detector.
If a particular project contains confidential, proprietary, or sensitive information that should not be submitted to third-party detection services, please notify us before the project begins.
The privacy practices of any third-party detection provider are governed by that provider’s own privacy terms.
7. Cookies and Similar Technologies
The Website may use cookies and similar technologies necessary for functions such as security, form submission, session management, Website preferences, and reliable operation.
We may also use analytics or measurement technologies to understand how visitors use the Website and improve its performance.
Depending on applicable law and the types of cookies in use, we may request consent before placing non-essential cookies.
You can control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
ArticleWriter uses Google Site Kit for Analytics, Search Console, etc. Their privacy policies apply.
8. How We Share Information
We do not disclose personal information to third parties except where reasonably necessary for the purposes described in this Policy.
We may share information with:
Writers, Editors, and Project Personnel
Information relating to an order may be shared with writers, editors, project managers, contractors, or other personnel involved in completing the work.
Service Providers
We may use third-party providers for functions such as:
- website hosting;
- email;
- contact and order forms;
- cloud storage;
- document collaboration;
- project management;
- communications;
- payment processing;
- analytics;
- spam prevention and website security; and
- AI-detection services where applicable.
These providers may process information on our behalf or under their own applicable privacy terms.
Professional Advisers
Information may be shared with accountants, lawyers, insurers, auditors, or other professional advisers where reasonably necessary.
Legal and Safety Requirements
We may disclose information where we reasonably believe disclosure is required to:
- comply with applicable law or a valid legal request;
- enforce our agreements;
- investigate fraud or misuse;
- protect our legal rights; or
- protect the safety and security of ArticleWriter, our clients, users, or others.
Business Transfers
If ArticleWriter is involved in a merger, acquisition, restructuring, sale, or transfer of some or all of its business or assets, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
9. Sale of Personal Information
ArticleWriter does not sell personal information to third parties in exchange for money.
If our practices change in a way that creates additional rights under applicable privacy law, this Policy will be updated accordingly.
10. International Processing
Our personnel and service providers may operate from different locations.
As a result, information may be accessed, stored, or processed in a country other than the country where you live.
Where applicable law requires safeguards for international transfers of personal information, we will take reasonable steps to use an appropriate transfer mechanism or other legally recognized safeguard.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal, tax, accounting, or regulatory obligations.
Retention periods may vary depending on the type of information.
For example, project correspondence and transaction records may be retained for longer than unsuccessful general inquiries where necessary for legitimate business or legal purposes.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
12. Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, online transmission, or electronic storage method can be guaranteed to be completely secure.
You should therefore take reasonable care when deciding what information to send electronically.
13. Your Privacy Rights
Depending on where you live and the privacy laws that apply, you may have rights relating to your personal information.
These may include the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of certain personal information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- request a portable copy of certain information;
- opt out of certain marketing communications; and
- lodge a complaint with an applicable data-protection authority.
These rights are not absolute and may be subject to legal exceptions.
To make a privacy request, contact us using the details below. We may need to verify your identity before completing certain requests.
14. Marketing Communications
If you subscribe to or otherwise request promotional communications from us, we may use your contact information to send those communications.
You may opt out of marketing emails at any time using any unsubscribe method provided in the message or by contacting us.
Service-related communications concerning an active inquiry or order are not considered marketing communications and may still be sent where necessary.
15. Third-Party Links
The Website may contain links to websites operated by other organizations.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any external website you visit.
16. Children’s Privacy
The Website and our commercial writing Services are not directed to children.
We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent would be required under applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, Services, technology, business practices, or legal requirements.
When we update it, we will revise the “Last Updated” date at the top of the Policy.
Material changes may also be communicated through the Website or by other appropriate means where required.
18. Contact Us
If you have a question about this Privacy Policy, want to exercise a privacy right, or have a concern about how your personal information is handled, contact us.